Customer Service
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Partner of Choice
Our dedicated customer service team is on a mission — to be YOUR partner of choice. Our commitment is to delivery worry-free, total pallet solutions at a great value.
Whether you want to meet with our sales team, place an order or trailer swap request, or require an emergency response (‘Oops, we forgot to order!’) our team is focused on your needs. Your IPC representative will always respond according to our first core value of attitude-positive, humble, and solution-oriented.
- 24/7 availability
- Dedicated account managers
- Anticipate and monitor your specific pallet needs to provide worry-free total pallet solutions
- Live GPS tractor tracking systems know where your load is at all times
- Full control of all logistics. IPC dispatch, drivers, tractors, and trailers
- Latest software design capabilities combined with decades of pallet engineering experience
- Food Safety Preventative Controls Alliance (FSPCA) certified managers on staff
- Rigorous Customer Action Request (CAR) process of following up on any customer concerns with an emphasis on engineered solutions
When it’s decision time the choice is clear –
IPC is the partner of choice.



Send Your Resume
[contact-form-7 id="2619" title="Investor Relations Form"]